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Solo II MAX Support

All the topics and information you need for the Solo II.
  • 1 x Solo II MAX Portable Micro-Heater
  • 1 x Solo II MAX USB-C Charger (5v, 3A)
  • 1 x Air / Solo Glass Aroma Tube (110mm)
  • 1 x Air / Solo Frosted Glass Aroma Tube (14mm)
  • 2 x Air / Solo Silicone Stem Caps
  • 1 x Air / Solo PVC Travel Tube w./ Cap (110mm Size)
  • 1 x Air / Solo PVC Travel Tube w./ Cap (70mm Size)
  • 1 x Air / Solo Stainless Steel Stirring Tool
  • 4 x Air / Solo Stainless Steel Filter Screens
  • 1 x Solo II MAX Owner’s Manual
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly. Always handle your device and batteries with care – never drop the batteries or device. Fully charge your Arizer Solo II MAX before first use. Arizer Solo II MAX Batteries and Chargers are manufactured to strict quality standards, specifically for use with the Solo II MAX. Only use official Solo II MAX Batteries & Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers. Lithium batteries can explode or cause a fire if they are used incorrectly, if they are damaged, defective, or tampered with. Do not tamper with or misuse the Arizer Solo II MAX Battery, and do not use damaged/defective batteries or Solo II MAX devices. Arizer Solo II MAX should be stored in a safe, temperature controlled, cool, dry place. Do not store in extreme temperature environments. Extreme heat or cold can damage the device and/or battery. Do not store your Solo II MAX with a fully charged or fully drained battery for extended periods of time (one month or longer). If storing for long periods, store with the battery at 50% capacity. Never throw away the Solo II MAX or Solo II MAX Batteries, and never put Solo II MAX Batteries in a battery collection box. If you have dropped the device or notice physical damage you should take the following steps: Place the device in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up. Check to see if the device has become hot. If so, leave the device until it has cooled off, and then dispose according to local laws and regulations. Battery Performance – Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle your unit carefully. Battery Charge – Depending on the temperature setting and general usage patterns, the Solo II MAX battery will typically last for 3 hours of use per charge. The battery will take 3 hours to fully charge, or longer if you use it while charging. Use While Charging – If your battery is running low with the Solo II MAX, you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (5-10 minutes) and then you can set the temperature and use the Solo II MAX while the battery continues charging. Note: The Solo II MAX will not operate if the battery is completely drained. Battery Conservation – Charge the battery as necessary. The Solo II MAX and Solo II MAX Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Solo II MAX in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Battery Replacement – The Solo II MAX Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. The Solo II MAX Battery is covered under a limited 1-Year warranty and replacement service is available upon request. To inquire about replacing your Solo II MAX Battery send us an email to: service@arizer.com. Safety Disclaimer – The Solo II MAX Battery is not user-replaceable. Arizer Batteries should not be substituted with third-party batteries — Only official Solo II MAX Batteries should be used with the Arizer Solo II MAX. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.

The Control Panel consists of the OLED and three buttons: the Menu (M) button, and the Up & Down Arrow buttons.

Powering ON/OFF

To power on your Solo II MAX simply press and hold the Menu (M) button along with the UP button until you see the greetings screen.

The Solo II MAX has two display modes:

Normal Mode – Use Normal Mode for full display and complete Custom Session Settings.

Dark Mode – Use Dark Mode for discrete, low-light display and customizable dark settings.

Normal Mode Settings
Press the Menu (M) button to access settings and navigate the list. Use UP and Down buttons to change the selected setting.

Temperature Settings – The Solo II MAX’s optimized heating system warms up in under 30 seconds and has a wide temperature range of 50°C–220°C (122°F–428°F). The temperature is adjustable in 1° (Press Up or Down) increments and 10° increments (Hold Up or Down).

Audio / Beep – This function has three volume settings and can also be turned off. If the Audio / Beep is activated, a beep will be heard when the Solo II MAX is powered on or off.

Temperature Alert – This function has three volume settings and can also be turned off. If the Temperature Alert is activated, two beeps will be heard when the set temperature is reached.

Automatic Shut-Off Timer – The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5–15 minutes in 1 minute increments.

Celsius or Fahrenheit – The Solo II MAX display can be set to Celsius or Fahrenheit.

Display Brightness – The unit’s display has three brightness settings: low, medium, and high.

Power-On Delay – The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 Seconds, 4 Seconds, 6 Seconds, and 8 Seconds.

Dark Mode Settings
Press the Menu (M) button to access settings and navigate the list. Use UP and Down buttons to change the selected setting.

Temperature Settings – The temperature is adjustable in 1° (Press Up or Down) increments and 10° increments (Hold Up or Down).

Audio / Beep – This function has two options (Low and Off). Default setting is Off.

Temperature Alert – This function has two options (Low and Off). Default setting is Off.

Automatic Shut-Off Timer – This function can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.

Celsius or Fahrenheit – This feature cannot be changed in Dark Mode.

Display Brightness – In Dark Mode, screen brightness is always low. This setting is not displayed in the menu and cannot be adjusted.

Power-On Delay – This safety feature has four settings: 2, Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 4 seconds.

ENHANCE YOUR EXPERIENCE
Connect to your water pipe or bubbler using the included Frosted Glass Aroma Tube.

DISPLAY AND CONTROL INVERSION
When the Solo II MAX is rotated 180° the display and controls will invert. This allows for intuitive interaction with your vaporizer while accompanied with a bubbler or other peripheral accessory.

Press and hold the Menu (M) and Down Arrow buttons to start up the Solo II MAX in Dark Mode. The top right corner symbol (circle) flashes once for each countdown second. The text “Dark Mode” is displayed for 1 second, followed by the top left corner symbol (square) flashing once per second indicating the heater is idle. Press either the Up or Down buttons to start heating your Solo II MAX to previously used Dark Mode temperature. Press the Menu (M) button to adjust temperature, press or hold either Up or Down to change temperature. The bottom left corner symbol (plus sign) flashes once per second while heating and the bottom right corner symbol (triangle) flashes once every 5 seconds when the set temperature is reached.To switch between Dark Mode and Normal Mode simply press and hold the Menu (M) button and Down Arrow for 2 seconds.

Important: Dark Mode settings are independent and stored separately from Normal Mode settings.

A full range of parts and accessories to equip and protect your Solo II MAX are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.

The Solo II MAX is ulta-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.

Weight: 210 grams
Length: 46 mm
Width: 35 mm
Height: 113 mm

Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Solo II MAX carries a lifetime warranty on the heating element, a limited 2-Year warranty covering defects in materials or workmanship, and a limited 1-Year warranty covering the battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse. Troubleshooting If you experience an issue with your Solo II MAX send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.

Cautions, Disclaimers & Warnings(Read before use)

First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors and
pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Solo II MAX, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.

Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in purse, pocket, or any container where damage from hot parts can occur. Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking. Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire, never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do notstore/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty. Do not leave the unit turned on and left unattended. The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations. The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.

Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.

Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use. This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product. IMPORTANT Obey local laws. Not all essential oils, botanicals and herbs
are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals.This device is meant for legal use only.

If you experience an issue with your Solo II MAX send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.

The Solo II MAX itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge or replace the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without fiddling with emptying or cleaning bowls, and keep your herbs and botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortlessly! After numerous uses the glass parts should be cleaned to ensure optimal performance. To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.

Shipping Disclaimer:
Due to the COVID-19 pandemic we are taking extra precautions for the safety of our staff, our customers, and our communities. Our processing and shipping times are not guaranteed during this time but rest assured we’re still working hard to meet and exceed your expectations. Thank you in advance for your patience and support!

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