Updated April 23 2021
Collection and Use of Personal Information
You are not required to provide the personal information that we have requested, but if you do not, in some cases we will be unable to provide you with our products or service, or respond to your inquiries.
When you create an account, purchase a product, or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. We use personal information to help us create, develop, operate, deliver, and improve our products, customer service, website, content and advertising. We may also use your personal information to verify identity, to determine appropriate services, and for loss prevention and anti-fraud purposes.
With your consent, the personal information we collect allows us to share information with you about Arizer’s latest product announcements, sales, and promotions. If you don’t want to be on our mailing list, you can opt out anytime by updating your account information.
Cookies and Other Technologies
Arizer’s email messages and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. Information collected by cookies and other technologies is considered non‑personal information. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we treat these identifiers as personal information. To the extent that non-personal information is combined with personal information, we treat the combined information as personal information.
We also gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends and demographic information, for website administration, to improve our products and customer service, and in our marketing and advertising.
In some of our email messages, we use a “click-through URL” linked to content on the Arizer website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click any links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Third-Party Sites and Services
Arizer shares personal information with companies who provide services such as fulfilling customer orders, delivering products to you, providing customer service, or marketing to customers. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. The Arizer website may contain links to third-party websites, products, and services. Information collected by third parties is governed by their privacy practices.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
By law, legal process, litigation, or requests from authorities within or outside your country of residence, it may be necessary for Arizer to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations. In the event of an organization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.
Protection, Integrity and Retention of Personal Information
Arizer takes the security of your personal information seriously. To protect your personal information we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your account and updating your information. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if Arizer is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.