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Solo II Voluntary Recall Submission Form

If you purchased a Solo II vaporizer between June 1, 2024 and July 29, 2025, you may be eligible to receive a free upgraded replacement: the Arizer Solo II MAX.

This recall is being conducted as a precaution in response to a small number of battery venting reports. No injuries or significant damage have occurred, but we are taking steps to ensure customer safety and satisfaction.

Who Should Complete This Form

Please complete this form if:

-You purchased a Solo II vaporizer between June 1, 2024 and July 29, 2025
-Your unit was purchased directly from Arizer or an authorized retailer
-You still have access to the device and/or purchase information

Once submitted, our team will review your information and confirm eligibility via email.

solo ii recall july 2025

Name(Required)
Current Shipping Address(Required)
MM slash DD slash YYYY
Direct from Arizer, Authorized Retailer (specify)
Solo II Color(Required)
Max. file size: 100 MB.
Accepted file types: jpg, gif, png, pdf, Max. file size: 100 MB. Not mandatory. Don’t worry if it does not upload properly. Upload Proof of Purchase – less than 100kb
I have read, understood, and agree to the terms(Required)
I confirm that if instructed by Arizer I will permanently disable the product and dispose of it safely.(Required)